Refund policy
Last updated Oct 25, 2026
We want you to feel safe trying Easylark. Here's exactly how refunds work.
Our guarantee
If your AI Automation Plan identifies less than 5 hours per week of estimated time savings for your business, we'll refund your purchase in full. Just ask within 30 days of receiving your plan. You don't need to explain why, and there are no hoops.
The guarantee covers the AI Automation Plan and the Setup Kit (which includes a plan). If your plan falls short, the whole Setup Kit is refunded.
Before your plan is delivered
Changed your mind before submitting the questionnaire, or before we've delivered your plan? Contact us and we'll refund you in full.
Membership
You can cancel your Membership at any time, and you won't be charged again. If you cancel within 7 days of your first monthly charge, we'll refund that charge. After that, monthly charges aren't refunded, but you keep access until the end of the month you've paid for.
Mistakes and duplicate charges
If you were charged twice, charged the wrong amount, or we didn't deliver what you paid for, we'll fix it or refund you in full.
How to request a refund
Send us a message through the contact form on this site. Use the email address you paid with and say which purchase it's about. We reply within 2 business days. Approved refunds go back to your original payment method through Stripe, and usually appear within 5–10 business days, depending on your bank.
Questions
If anything here is unclear, reach us through the contact form on this site. We're happy to help.